Pet Interactive Case Study

 Introduction:

In the realm of veterinary healthcare, providing comprehensive education to pet owners is of utmost importance. Pet Interactive, a technology company specializing in veterinary education, recognized this need and sought a solution to enhance the client experience within veterinary hospitals. By implementing Glory Star’s cutting-edge touchscreen tablets, Pet Interactive successfully transformed the waiting room experience for pet owners.

As a leading provider and manufacturer of industry-focused touch solutions, Glory Star has established itself as a pioneer in the display screen and all-in-one touch interface industry. With over 800,000 units installed globally in various sectors, Glory Star offers a diverse range of screens ranging from 4.3″ to 43″. Their tablet technology brings engaging and interactive experiences to users.

Recognizing the need for innovative solutions in veterinary healthcare, Pet Interactive partnered with Glory Star to revolutionize the way pet owners receive education and information while waiting in veterinary hospitals. Through the utilization of Glory Star’s touchscreen tablets, Pet Interactive seamlessly deployed their veterinary education content directly to the exam rooms, allowing pet owners to access valuable information and resources during their wait.

In this case study, we delve into the experiences and insights of Dr. Geoff DeWire, the owner of Pet Interactive’s veterinary education platform. Through an interview with Dr. Geoff, we gain a firsthand understanding of the challenges faced by veterinary hospitals, the benefits and advantages offered by Glory Star’s touchscreen tablets, and the positive impact that Pet Interactive’s solution has had on the veterinary clinic environment. Dr. Geoff’s perspective provides valuable insights into the transformative power of combining advanced touch technology with comprehensive veterinary education, ultimately enhancing the overall experience for both pet owners and veterinary professionals.

Join us as we explore the collaboration between Pet Interactive and Glory Star, and the positive outcomes achieved through the integration of interactive touch solutions in veterinary healthcare.

Interviewer: Can you give a brief description of your company?

Dr. Geoff DeWire: Pet Interactive is a technology company that specializes in displaying veterinary education content on touchscreen tablets. Our tablets are strategically placed inside the exam rooms of veterinary hospitals, providing educational resources to pet owners during their wait time.

Interviewer: What challenges/problems triggered the start of the project?

Dr. Geoff DeWire: Veterinary hospitals have inefficiencies involving pet owners waiting 5-10 minutes for the doctor to enter the room. We aim to educate clients during the time they are unattended to make the hospital more efficient and better educate the client about their pet’s health. Additionally, there is a lack of modern disease explanation tools for the veterinarian. Our screen provides 3D animated examples of disease and treatment explanations.

Interviewer: What were you looking for in a solution?

Dr. Geoff DeWire: We were in search of a touchscreen solution that could effectively display educational videos and provide detailed explanations of diseases and treatment options to pet owners. It was crucial for us to find a solution that offered customization options to tailor the content to each veterinary hospital’s specific needs.

Interviewer: What made the Glory Star solution stand out over others that you researched?

Dr. Geoff DeWire: During our research, we encountered various challenges with other providers. Some companies were cost-prohibitive, making it difficult for us to scale our solution to multiple veterinary hospitals. Others didn’t offer customization options, limiting our ability to adapt the content to different hospital environments. Additionally, remote access management was a crucial requirement for us, as it allows us to control and deploy screens across multiple locations from a centralized platform. Glory Star stood out as the ideal solution, as they were able to meet all our requirements efficiently and cost-effectively.

Interviewer: How has our solution helped since implementation?

Dr. Geoff DeWire: We have been extremely satisfied with the quality and performance of Glory Star’s touchscreen Android tablets. The tablets were shipped reliably and the packaging was well-protected. The remote management feature provided by Glory Star has been invaluable to our operations. It allows us to deploy screens in veterinary hospitals across the United States and control them from a single location. This centralized control not only saves time but also ensures consistent content delivery and management.

Interviewer: Is there anything else we should know?

Dr. Geoff DeWire: We are genuinely pleased with our decision to partner with Glory Star. Throughout our collaboration, they have maintained excellent communication and worked closely with us to build the best possible screens for our application. Their flexibility and commitment to meeting our needs have made the partnership a success. We look forward to continuing this partnership and expanding our educational offerings with their reliable and innovative solutions.

This case study highlights how Pet Interactive leveraged Glory Star’s touchscreen tablets to address the challenges faced in veterinary hospitals, improve efficiency, and enhance pet owner education. Glory Star’s solution stood out due to its affordability, customization options, and remote management capabilities, ultimately enabling Pet Interactive to successfully implement their educational platform.